Privacy Policy
Effective Date: October 27, 2025
Last Updated: October 27, 2025
Welcome to Shri Balaji Agencies (“Company”, “we”, “our”, “us”).
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop online for furniture and home décor items.
1. Information We Collect
We may collect the following types of information when you interact with us:
a. Personal Information
When you place an order or create an account, we may collect:
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Full Name
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Email Address
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Phone Number
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Billing and Shipping Address
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Payment Details (processed securely through our payment partner)
b. Non-Personal Information
We may also collect:
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Browser and device type
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IP address and location details
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Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
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Process and deliver your furniture orders
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Communicate order confirmations and delivery updates
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Provide customer support and respond to your queries
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Improve our website, product range, and user experience
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Send promotional updates (only if you’ve opted in)
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Prevent fraudulent activities and ensure platform security
3. Sharing of Information
We do not sell, rent, or trade your personal data.
However, we may share limited information with:
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Delivery partners for shipping your orders
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Payment gateways for processing secure payments
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Service providers for analytics, hosting, or marketing support
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Authorities, if required under applicable law
All partners are required to keep your data safe and confidential.
4. Data Security
We implement appropriate security measures including:
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SSL (Secure Socket Layer) encryption
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Restricted data access
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Regular security monitoring
While we take all reasonable precautions, no online system is 100% secure.
5. Cookies and Tracking
Our website uses cookies to:
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Enhance your shopping experience
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Understand user preferences
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Improve site performance
You may disable cookies through your browser, but certain features may not work correctly without them.
6. Your Rights
You have the right to:
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Access or update your personal details
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Request deletion of your account or data
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Opt out of promotional messages
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Withdraw consent for data use (where applicable)
You can exercise these rights by contacting us at [Insert Email ID].
7. Data Retention
We keep your personal information only for as long as necessary to:
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Complete your orders and provide service
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Comply with legal obligations
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Resolve disputes or enforce our agreements
After this period, your data will be securely deleted.
8. Third-Party Links
Our website may include links to third-party websites (like payment gateways or delivery trackers). We are not responsible for their privacy practices or content. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Shri Balaji Agencies
Tamil Nadu, India
